Help
Help & guides
Everything in one place. Can’t find it? Write support@kimberplay.com — a human reads it.
Set up
Install on a Fire TV Stick
The two-minute Downloader walkthrough
Install on Android TV or Google TV
Which install route fits your device, step by step
M3U playlist on Firestick
What the playlist file is, after the app is installed
M3U player for Android TV
Paste the playlist URL and build the library
Xtream Codes on Android TV
Server, username, and password on the television
What an IPTV player is
M3U, Xtream, and how the pieces fit
Set up on Windows
M3U, Xtream, native playback and recording checks
Xtream Codes on Windows
The three login fields and desktop playback
Set up on Linux
AppImage or .deb, and your distro's mpv
Use the browser player
HTTPS, CORS, codecs and keeping your library saved
M3U8 and HLS streams
Stream addresses inside the playlist you already load
The program guide
Seven-day timeline from your provider's EPG or XMLTV
HDHomeRun, Tvheadend, ErsatzTV, Tunarr
Your own tuner or media server on the home network
Supported devices
Fire TV, Android TV, Windows, Linux, the web player, and what's coming
Samsung TV app
In development — honest status
Fix
Guide shows “No information”
The three causes and the five-minute checklist
FAQ
Legality, playlists, updates, pricing, privacy
Decide
KimberPlay vs TiviMate
An honest comparison
Compare IPTV players
TiviMate, IPTV Smarters Pro, Sparkle TV, OTT Navigator — dated, with sources
Benchmark
The engine against a million-entry playlist
Changelog
Every release, in plain language
Engineering blog
The stories behind the features
Press kit
Fact sheet, screenshots and contact
Account
Billing & license
Keys, devices, cancel, refunds
Partner program
For creators and resellers
Kimber